Refund & Return Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Internal electronic components(chips, boards, adapters) that go inside an ECU are not eligible for a refund and can only be exchanged due to a nonfunctional product or defect.

To complete your return please click here and fill out the RMA form.

You agree that if you cancel an order or return items for refund that there will be up to a 15% restocking fee deducted from your refund to cover restocking and credit card processing fees that we do not get back. (The credit card processing fees come out of the money you pay us, and are non refundable to you, as they are non refundable to us from the card processor).

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping
To return your product, you should click here and fill out the RMA form.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.