Status Updates
? Production Delay Update – Important Info for Our Customers
We’ve previously shared updates about current order delays, and we want to take a moment to expand on one of the key reasons behind some of the the recent order delays. Our automated pick and place machine, which is essential for assembling circuit boards, experienced a critical failure and has…
? Official Statement from BoostedNW ?
To our loyal customers and supporters: It has come to our attention that certain individuals—who would like to think they are our “competition”—have been actively campaigning with other people to spread false and defamatory content about BoostedNW. These bad-faith actors are encouraging others to post fraudulent claims of unreceived orders,…
? Status Update from BoostedNW ?
We are still here grinding away, contrary to what some uninformed people or haters may say! (let them hate! ? cause clearly its their problem they cannot read or lack patience). We have provided many status updates but we wanted to take a moment to thank all of you for…
ORDER Shipping/Delivery Status:
For Normal delivery information and schedule click here
( WE ARE NOT UNDER NORMAL CONDITIONS, Order shipping and ECU Repair/Refurbish time estimates only apply under NORMAL CONDITIONS).
ATTN: CANCELLATIONS WILL NOT BE PROCESSED DURING THIS TIME (WE ARE BUSY PROCESSING ORDERS). DO NOT ORDER IF YOU ARE IMPATIENT. ORDERS WILL BE SHIPPED REGARDLESS. (Reason for these circumstances: Temporary Pause in Business Operations Due to Family Emergency
YES we are still backlogged. We are a very small, family-owned business in Washington state doing our best. We have added staff and are catching up as fast as possible. Your order may be over a month old, but we will fulfill it. Thank you for your patience and support!
PLEASE if it is not URGENT, do not email, Facebook message, call, or otherwise demand an instant response. Messaging repeatedly will not get a quicker response. Thank you for understanding.
IF YOU HAVE AN URGENT NEED TO CONTACT US, PLEASE USE OUR TICKET SYSTEM:
https://support.boostednw.com/
ECU/ECM REPAIR/Refurbish Status:
Current standard turnaround time 7-10 business days from arrival of your ECU
(We do not currently have a set turn around time for ecu repairs or refurbish services, so standard times are not guaranteed). We are still working to catch up.
OFF ROAD USE NOTICE
Items sold through boostednw.com including tuning products may be designed for off-road/race use only, and are not applicable for vehicles in states that require pollution controlled vehicles. California (CARB) & other states prohibit the sale or use of some aftermarket parts, including those that tamper with, modify or defeat emissions systems in any 1966 and newer vehicles. BoostedNW LLC prohibits the use of these products on emission controlled vehicles. These parts are sold for OFF ROAD, RACE-ONLY, ground-vehicle use only in a controlled environment.
BoostedNW LLC does not implicitly or explicitly confirm the legality of using any products it sells on public roads. Customers are solely responsible for ensuring all products purchased are used in a legal manner.